Refund Policy

Last Updated: 2026-09-29

This page summarizes how billing, cancellation, and refunds work for Pinary paid plans. It is provided for convenience; the merchant of record's terms of sale and our Terms of Service govern.

Subscriptions and Automatic Renewal

• Paid plans are billed monthly or annually, as selected at checkout, in U.S. dollars.
• Paid subscriptions renew automatically at the end of each billing period unless you cancel before the renewal date.
• We will provide at least 30 days' notice before any price increase takes effect.

Cancellation

• You can cancel at any time from your account settings.
• After you cancel, your paid plan stays active until the end of the current billing period, and your account then reverts to the Free plan. We do not charge you again after cancellation.

Refunds

• Fees are non-refundable, and we do not provide prorated refunds for partial billing periods, except as expressly stated below, as required by applicable law, or as provided by the merchant of record's own policy.
• Billing errors. If you were charged in error (for example, a duplicate charge or a charge after a completed cancellation), contact us and we will work with the merchant of record to resolve it.
• EU and UK consumers. Statutory cancellation and withdrawal rights applicable to your purchase are governed by the merchant of record's terms of sale and by applicable law. Nothing here reduces them.
• Mandatory law. Nothing in this policy limits any non-waivable refund or cancellation right you have under the mandatory laws of your country of residence.

Contact

Questions about billing or refunds: [email protected] (subject line: "Billing").